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New VERISME Exam Vce, VERISME Study Material

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EXIN VERISME Exam Syllabus Topics:

Topic
Details

Topic 1

People and Organizational Structure: This section of the exam measures the skills of service management professionals in understanding how people and organizational structure influence the successful delivery of services.

Topic 2

The Service Organization: This section of the exam measures the skills of service management professionals and covers the role of the service organization, focusing on how it functions within the broader business context to deliver value.

Topic 3

The VeriSM™ Model: This section of the exam assesses the knowledge of service management professionals in applying the VeriSM™ model. It covers how the model integrates various management practices and technologies to create a flexible service management approach.

Topic 4

Service Culture: This section of the exam evaluates the knowledge of service management professionals regarding the development and maintenance of a service-oriented culture.

EXIN VERISME (VeriSM™ Essentials) Certification Exam is an essential exam for service management professionals who want to enhance their knowledge and skills in implementing and managing a service management system. VeriSM™ Essentials certification exam validates the expertise of professionals in handling the service ecosystem in a digital world. VERISME exam is conducted by EXIN, a global provider of certification and accreditation services, and the VeriSM™ framework is developed by the EXIN.

>> New VERISME Exam Vce <<

VERISME Study Material, Valid VERISME Study Notes

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EXIN VeriSM™ Essentials Sample Questions (Q25-Q30):

NEW QUESTION # 25
What is the main reason VeriSM re-defines traditional service management?

A. VeriSM focuses on the big picture and does not provide practices for specific organizations.
B. VeriSM incorporates new technologies and therefore helps IT departments with digital transformation.
C. VeriSM regards the entire organization as the service provider with capabilities that work together.
D. VeriSM divides service management within an organization into separate entities so all entities can work autonomously.

Answer: C

NEW QUESTION # 26
The Define stage of the VeriSM model produces a definition of what good service looks like.
During which process does this activity take place?

A. Create the solution
B. Gather requirements
C. Create the service blueprint
D. Define consumer needs

Answer: B

NEW QUESTION # 27
What steps describe the high-level process for adapting the VeriSM model?

A. Define the stakeholders, select the processes, and implement them in the organization
B. Establish the principles, select a set of practices, create a responsive operating model
C. Select the best management practice, focus thereon, and implement it step by step
D. Investigate all practices in use, select the best set, and make these mandatory

Answer: B

NEW QUESTION # 28
New technology has led to changes within organizations.
Which is one of these changes?

A. Services are driven by stable management practices which discourage technology innovation.
B. Services now undergo a more rigid functional change approach within organizations.
C. Services that rely on traditional rigid management approaches are preferable to organizations.
D. Services can be delivered from anywhere to anywhere.

Answer: D

NEW QUESTION # 29
There is a challenge that teams may operate in silos.
What is a recommendation that management should do to overcome this challenge?

A. Implement one-on-one meetings between team members
B. Reward teams who achieve their goals ahead of target
C. Provide team-building activities for each team
D. Share information on the organization's strategies

Answer: D

NEW QUESTION # 30
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